Customer Service Representative
ULTRALawn ULTRALawn Hiawatha, IA Hiawatha, IA Full-time Full-time $18 - $20 an hour $18 - $20 an hour 2 days ago 2 days ago 2 days ago Become a member of the successful ULTRALawn team! We specialize in providing the highest level of service with our high standards for customer service and quality lawn/landscape work.
Responsibilities:
Provide exceptional customer service and help manage existing customers.
Learn/Maintain current knowledge of the Lawn Care industry, it's trends and best practices.
Participate in proactive team efforts to achieve departmental and company goals.
Strategize and execute client acquisition and retention programs.
Meet regularly with Management team regarding customer activity.
Assist with administrative duties:
production entry, data management, mailings, etc.
Provide leadership to others through example and sharing of knowledge/skill.
Comply with all safety policies, practices and procedures.
Perform other duties as assigned.
Minimum
Qualifications:
Excellent interpersonal, communication and presentation skills with the ability to work independently as well as part of a team.
Excellent time management and organizational skills with the ability to handle multiple projects, meet established deadlines and change as business needs require.
Experience and knowledge of Customer Acquisition Management or CRM a plus.
Experience with lawn care a plus.
Intermediate PC skills, including e-mail, routine database activity, word, excel, graphics, etc.
Clean driving record.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
30 - 45 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Hiawatha, IA 52233:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Provide exceptional customer service and help manage existing customers.
Learn/Maintain current knowledge of the Lawn Care industry, it's trends and best practices.
Participate in proactive team efforts to achieve departmental and company goals.
Strategize and execute client acquisition and retention programs.
Meet regularly with Management team regarding customer activity.
Assist with administrative duties:
production entry, data management, mailings, etc.
Provide leadership to others through example and sharing of knowledge/skill.
Comply with all safety policies, practices and procedures.
Perform other duties as assigned.
Minimum
Qualifications:
Excellent interpersonal, communication and presentation skills with the ability to work independently as well as part of a team.
Excellent time management and organizational skills with the ability to handle multiple projects, meet established deadlines and change as business needs require.
Experience and knowledge of Customer Acquisition Management or CRM a plus.
Experience with lawn care a plus.
Intermediate PC skills, including e-mail, routine database activity, word, excel, graphics, etc.
Clean driving record.
Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
30 - 45 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Hiawatha, IA 52233:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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